Shipping Policy

Shipping Policy

Below you'll find the average delivery times for our orders and an overview of how the entire process works, from the moment you place your order to delivery.

Order Processing Time
After an order is placed, we need 1–3 working days to process it. On working days, orders are usually processed within 1 working day. If you place an order on a Friday evening, Saturday or Sunday, processing may take a little longer and will begin the next working day. Once your order has been processed, the parcel is handed over to our logistics partners.

Delivery Time
Once the order has been dispatched, delivery typically takes approximately: 8–12 working days (on average).
Actual delivery times may vary depending on your location, local postal services and external factors (e.g. customs handling, seasonal demand, etc.).

How to Place an Order
We strive to make the ordering process as simple and straightforward as possible:

1. Go to the product page you like and add the item to your basket.
2. Make sure you have selected the correct size or variant.
3. Click "Proceed to Checkout" to continue.
4. On the information/shipping page, enter your correct delivery address and contact details.
5. Double-check that all details are correct and proceed to the shipping and payment steps.
6. Once your order is complete, you will receive a confirmation email.

If you notice an error in your address or details, please contact us as soon as possible at: 📧 info@aran-handcraft.com

Payment Methods
At aran-handcraft.com, all payment methods are protected with SSL encryption, ensuring a safe and secure payment environment.
We currently accept:

• Credit and debit cards (AMEX, Mastercard, Maestro, Visa)
• Apple Pay
• Google Pay

Once you have selected your preferred payment method, click "Complete Order" and follow the instructions on the payment page.
If you experience any issues during payment or at checkout, write to us at: 📧 info@aran-handcraft.com — we're happy to help.

Shipping Costs
We're delighted to offer: Free shipping on all orders.
No minimum order value is required to qualify for free shipping.

Dispatching Your Order
Found a product you love? We understand you want to receive it as soon as possible!
That's why:

• We process your order as quickly as possible and work with our logistics partners to ensure efficient dispatch.

To keep our prices fair and accessible, we consolidate shipments and send them together from partner warehouses. This approach helps us to:

• optimise shipping,
• reduce unnecessary emissions,
• and support more sustainable logistics.

Thank you for your understanding and for supporting responsible shopping.

Delays and Important Information
As with many online shops, delays can sometimes occur due to:

• high order volumes,
• customs or local postal handling,
• bank holidays or other external factors outside our control.

Please bear this in mind when placing your order. We always do our very best to ensure your parcel is dispatched as soon as possible.
If you need priority support or have any questions about delivery, don't hesitate to get in touch at: 📧 info@aran-handcraft.com